State Farm® Insurance Agent Barbara Murray
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Debbie Tarasiewicz
March 26, 2025
5
out of
5
rating by Debbie Tarasiewicz
"Absolutely love Barb and her staff! Always friendly and helpful 😊"
We responded:
"Thank you, Debbie! I'm so happy to hear that you love our team. We're always here to provide friendly and helpful service. If you ever need anything, don't hesitate to reach out! 😊"
Terry V
March 25, 2025
5
out of
5
rating by Terry V
"Always please with interactions with This office"
We responded:
"Thank you, Terry, for your wonderful feedback! I'm glad you're happy with your interactions with our office. If you ever have any questions or need assistance, we're here to help!"
Kathleen Philipps
March 24, 2025
5
out of
5
rating by Kathleen Philipps
"Love, Love, Love Amber. She is soooo helpful, courteous, and always always pleasant."
Mary
March 21, 2025
5
out of
5
rating by Mary
"The staff in this office are amazing and very helpful, they go above and beyond. Amber has helped me quite a few times in the past couple years. She is awesome. I'm glad I am with this office I feel very comfortable with my needs here."
We responded:
"Thank you, Mary, for sharing your experience! I'm happy to hear that you feel comfortable with our office and that Amber has been able to assist you over the years. We truly appreciate your kind words and are here to help with any of your insurance needs. Don't hesitate to reach out if you need anything in the future!"
Amanda Lau
March 13, 2025
5
out of
5
rating by Amanda Lau
"Amber at this location truly went above and beyond to help me with my auto insurance. She was very quick and thorough in getting me different rates to choose from and wasn't pushy about choosing something. I would recommend Barara Murray State Farm to anyone."
We responded:
"Thank you, Amanda, for your wonderful feedback! I'm glad to hear that Amber provided you with exceptional service and helped you find the right auto insurance options. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out."
Cyndy Barkowski
February 25, 2025
5
out of
5
rating by Cyndy Barkowski
"Thankful to the Barb Murray State Farm Insurance Group! We have been with them over 40 years and an extra thanks to Amber as she is quite knowledgeable and always so helpful!"
We responded:
"Thank you, Cyndy, for your wonderful feedback! We're happy to have been your choice for over 40 years. Amber is indeed a valuable part of our team, and we're glad she could assist you with her knowledge and helpfulness. If you ever need anything else, don't hesitate to reach out to our office. We're here to help!"
Kandiah Kanagandram
February 25, 2025
5
out of
5
rating by Kandiah Kanagandram
"Great staff who are polite , customer focused and respond timely to my concerns and issues raised"
We responded:
"Thank you, Kandiah, for your wonderful feedback! I'm happy to know that our team has been polite, customer-focused, and responsive to your concerns. We strive to provide timely assistance and are always here to help with any future needs or questions you may have. Feel free to reach out anytime!"
Jennifer Arndt
February 4, 2025
5
out of
5
rating by Jennifer Arndt
"Amber at barb murray State Farm location handles all my concerned with my insurance, her attention to detail was great and saved me money!"
We responded:
"Thank you, Jennifer, for sharing your experience! I'm happy to hear that Amber's attention to detail made a positive impact and helped you save money. We appreciate your feedback and are here to assist with any future insurance needs or questions."
Cheryl Scanlan-Hartman
January 31, 2025
5
out of
5
rating by Cheryl Scanlan-Hartman
"I have been a customer of Barb Murray’s State Farm office for many years. I can’t thank Barb & Amber and the rest of the staff for their help & support in meeting my insurance needs. If I have a question or issue, I can contact the office and I get immediate support and resolution. I enthusiastically recommend them for you insurance needs."
We responded:
"Cheryl, We sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services. Amber is deeply committed to providing exceptional care to our valued customers. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
Patrick Shifley
June 21, 2024
1
out of
5
rating by Patrick Shifley
"I would give a lower review if I could. I am a State Farm Policy holder and Barb Murray is my agent. Another State Farm customer hit my vehicle and admitted fault. When State Farm corporate accepted my claim but refused to cooperate, I called Barb for assistance during business hours, I had to leave a voicemail. I received a call from a staff member several business days later asking me what the problem was, and was unable to answer my questions and promised a call that never happened. Multiple calls for help, and multiple calls with State Farm, and multiple calls to Barb with no return call. State Farm accepted the claim but contradicted themselves in writing (total/not total lease extended/not extended), but no one would talk to me. I am Patrick Shifley, a long term State Fam policy holder with one car claim. My car was damaged by a State Farm driver who admitted fault. No one would help me or even call me back when I called in. Barb will take your money and not help you, State Farm is terrible, and will not help their policy holders. Just go somewhere else."
We responded:
"I'm sorry to hear about your experience, Patrick. Your feedback is valuable, and I apologize for the lack of timely assistance. Please reach out to our office so we can address your concerns and provide the support you need. Thank you for sharing your experience. - Barbara Murray - State Farm Insurance Agent, Willow Springs, IL"
Lynn Levan
June 4, 2024
5
out of
5
rating by Lynn Levan
"I highly recommend this location willow springs State Farm office. The staff is very attentive.. Barb and Amber are both very knowledgable, cost effective and value their customers."
We responded:
"Lynn, your recommendation of our Willow Springs State Farm office is greatly appreciated! I'm pleased to hear that Barb and Amber provided knowledgeable and cost-effective service, valuing your satisfaction. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Barbara Murray - State Farm Insurance Agent, Willow Springs, IL"
Ed Kazupski
October 12, 2023
5
out of
5
rating by Ed Kazupski
"Very friendly and easily took care of the issue I needed help with."
We responded:
"Ed, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Edward Kazupski
October 7, 2023
5
out of
5
rating by Edward Kazupski
"Excellent care… Amber and Barb the best"
We responded:
"Thank you for taking the time to leave us a review, Edward. Our State Farm office in Willow Springs would be nothing without policyholders like you!"
Katy Bombard
October 5, 2023
5
out of
5
rating by Katy Bombard
"Always helpful and friendly! Especially Amber!"
We responded:
"Katy, thank you for the positive rating! Amber always puts our customers first."
Joe Karanosky
September 29, 2023
5
out of
5
rating by Joe Karanosky
"Amber is excellent to have as my insurance agent! Answers all my questions so I understand them."
We responded:
"Hi Joe! Thank you for the five-star rating for Amber! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Richard Meister
September 29, 2023
5
out of
5
rating by Richard Meister
"Very friendly and professional state farm office!"
We responded:
"Thank you for the five-stars, Richard! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Janice Salerno
September 14, 2023
5
out of
5
rating by Janice Salerno
"Barbara was great to work with. She has saved us a lot of money and we are very thankful especially because my husband and I are retired. If you need insurance and are shopping around give her a chance to give you a quote."
We responded:
"We are grateful for the amazing review, Janice! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
S S
September 7, 2023
5
out of
5
rating by S S
"Excellent customer service! Thank you."
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Barbara Sutton
September 5, 2023
5
out of
5
rating by Barbara Sutton
"As a long term client, I have always found the Barbara Murray State Farm Insurance Agency to be extremely responsive to our needs, both large and small. No matter whom I speak with, they are knowledgeable, informative, and most of all, kind. I value this agency as a partner in the protection of our home and automobiles."
We responded:
"Thank you, Barbara, for the amazing review! Our team works hard to provide a great insurance experience in Willow Springs and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Orlando Gutierrez
September 1, 2023
5
out of
5
rating by Orlando Gutierrez
"Had a great experience today with my State Farm agent! Amber is amazing, she helped me change all my policies to SF with such ease."
We responded:
"Orlando, thank you for taking the time out of your day to leave us a review! We love hearing about how Amber provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Matt Janus
August 31, 2023
5
out of
5
rating by Matt Janus
"Very attentive and will work with you to get you the best coverage for you. I spoke with Amber today and she was the best! Would recommend them to anyone that needs insurance."
We responded:
"Matt, it was a joy working with you. Amber is an outstanding member of our team, and we’re glad she was able to assist you with your insurance needs."
jamie whitfield
August 30, 2023
5
out of
5
rating by jamie whitfield
"Every time I call, my agent Amber has been helpful to answer all my questions and she is very pleasant."
We responded:
"Jamie, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Amber cares a lot about our customers."
Carol Zawacki
August 28, 2023
5
out of
5
rating by Carol Zawacki
"The staff is wonder and always helpful !"
We responded:
"Carol, it was a joy working with you. Thank you for trusting us with your coverage needs!"
jim wilson
December 7, 2022
5
out of
5
rating by jim wilson
"Always polite and helpful"
We responded:
"Jim, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Ted Zapalski
November 2, 2022
5
out of
5
rating by Ted Zapalski
"Always helpful and a pleasure to talk to..."
We responded:
"Thank you, Ted, for the amazing review! Our team works hard to provide a great insurance experience in Willow Springs and we are thrilled to hear that you are happy with our services."